Terms of Service

Last updated: 15 January 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the website gridhubnxae.pro and services provided by GridHub NXAE Ltd, a company incorporated in Ireland with registration number CRO147852 and registered office at 41 Quay Street, Cork, T65 1247, Ireland ("Company", "we", "our", or "us").

By accessing our website or using our building lifecycle maintenance cost analytics services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

GridHub NXAE provides building lifecycle maintenance cost analytics services, including but not limited to:

• Lifecycle cost analysis and forecasting
• Predictive maintenance analytics
• Building performance optimisation
• Risk assessment and mitigation strategies
• Consulting services related to building maintenance

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to our clients.

3. User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes
• Not interfere with or disrupt our website or services
• Not attempt to gain unauthorised access to our systems
• Respect the intellectual property rights of GridHub NXAE and third parties
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any login credentials provided

4. Payment Terms

For paid services, the following payment terms apply:

• Fees are as quoted in your service agreement or proposal
• Payment is due within 30 days of invoice date unless otherwise agreed
• All fees are exclusive of VAT and other applicable taxes
• Late payments may incur interest charges at the rate of 1.5% per month
• We reserve the right to suspend services for overdue accounts

5. Intellectual Property

All content on our website and in our services, including but not limited to text, graphics, logos, images, software, and analytical methodologies, is the property of GridHub NXAE or our licensors and is protected by Irish and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission. Our analytical reports and recommendations provided to you remain our intellectual property, though you receive a licence to use them for your intended business purposes.

Any data, information, or insights you provide to us for analysis purposes remain your property, and we will use them solely for the purpose of providing our services to you.

6. Confidentiality

We understand that you may share confidential information with us in the course of providing our services. We commit to:

• Maintaining strict confidentiality of your proprietary information
• Using your information only for the purpose of providing our services
• Not disclosing your information to third parties without your consent
• Implementing appropriate security measures to protect your data

7. Limitation of Liability

To the maximum extent permitted by Irish law, GridHub NXAE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our website or services.

Our total liability for any claim arising from or relating to our services shall not exceed the total amount paid by you to GridHub NXAE in the twelve months preceding the claim.

We provide our analytics and recommendations based on the information available to us. While we use industry-standard methodologies and exercise professional care, we cannot guarantee the accuracy of all predictions or the achievement of specific outcomes.

8. Indemnification

You agree to indemnify, defend, and hold harmless GridHub NXAE, its directors, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your infringement of any third-party rights

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Ireland.

The parties agree to attempt to resolve any disputes through good faith negotiations before pursuing legal action.

10. Force Majeure

GridHub NXAE shall not be liable for any failure or delay in performance under these Terms that is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other causes beyond our reasonable control.

11. Termination

Either party may terminate a service agreement with reasonable written notice. Upon termination:

• You remain liable for all fees incurred up to the termination date
• We will provide you with any completed work or analysis
• Both parties' confidentiality obligations continue
• Any provisions that by their nature should survive termination will remain in effect

We reserve the right to immediately terminate or suspend access to our services if you breach these Terms or engage in conduct that we deem harmful to our business or other users.

12. Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you also agree to our Privacy Policy.

13. Modifications to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our services after such changes constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you should discontinue use of our services.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

15. Entire Agreement

These Terms, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between you and GridHub NXAE regarding your use of our website and services, and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms or need to contact us regarding our services, please use the following information: